At bonus casino, the privacy and security of every Filipino player's personal information is a top priority. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have as a registered player in the Philippines. Please read this page carefully before creating your account.
A clear breakdown of the personal data bonus casino collects and why each type is necessary.
When you create an account on bonus casino, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old under Philippine gaming regulations, and set up your player profile. We may also ask for a government-issued ID during the verification process to comply with anti-money laundering obligations. All registration data is stored securely and is never shared with third parties for marketing purposes. Providing accurate registration details is a condition of your account and is essential for processing withdrawals and resolving any account queries.
To process deposits and PHP withdrawals, we collect payment-related details such as your preferred payment method, account or wallet reference numbers, and transaction history on the platform. We do not store full card numbers or sensitive authentication credentials on our servers — payment processing is handled through secure, encrypted third-party payment gateways that comply with applicable financial regulations in the Philippines. Transaction records are retained for the period required by law and are used solely for the purpose of processing your requests, resolving disputes, and meeting our regulatory reporting obligations. If you have questions about a specific transaction, our support team can assist you using the records held on your account. You can review your transaction history at any time through your account dashboard.
When you access the bonus casino platform — whether through a mobile browser or the dedicated app — we automatically collect certain technical data including your device type, operating system, browser version, IP address, and session timestamps. This data helps us optimise the platform experience for Filipino players across a wide range of devices, detect unusual login activity that may indicate unauthorised access, and troubleshoot technical issues efficiently. Usage data such as the games you play, session duration, and navigation patterns may also be collected in anonymised or aggregated form to improve platform performance and content relevance. We do not use device data to build individual advertising profiles or sell it to third-party advertisers. You can find more details about how we use cookies and similar technologies in the section below.
Any messages, emails, or support requests you send to our team are retained as part of your account record for the purpose of resolving your query and maintaining a consistent service history. This includes details you voluntarily share when describing an issue, such as transaction references, game titles, or account preferences. Support communications are accessible only to authorised members of our customer service team and are not shared externally except where required by law or regulatory authority. We may use anonymised summaries of common support queries to improve our FAQ page and platform documentation. Retaining this data also allows us to identify patterns of technical issues and address them proactively for all players in the Philippines.
We use your data only for the purposes directly related to running a safe, fair, and enjoyable gaming platform for players in the Philippines.
Your personal data is used primarily to create and maintain your player account, verify your identity, and ensure that only you can access your account. We use your registration details to authenticate logins, send account-related notifications such as deposit confirmations and withdrawal updates, and communicate important changes to our Terms and Conditions or this Privacy Policy. Your data also enables us to apply responsible gaming tools — such as deposit limits or self-exclusion — that you request through your account settings or via our support team. Without this data, we would be unable to provide you with a personalised and secure gaming experience on the bonus casino platform. We do not use your account data to make automated decisions that have a significant legal or financial impact on you without human review.
We process your personal data to detect and prevent fraudulent activity, money laundering, and other forms of platform abuse that could harm you or other players. This includes monitoring login patterns, transaction behaviour, and device fingerprints to identify suspicious activity and take protective action where necessary. We are required by Philippine law and our operating licence conditions to retain certain player records for a defined period and to report specific activities to the relevant regulatory authorities. Your data may be disclosed to law enforcement or regulatory bodies where we are legally obliged to do so, and we will always act in accordance with applicable data protection legislation when making such disclosures. Keeping the platform secure protects every registered player and ensures that bonus casino remains a trustworthy environment for online gaming in the Philippines.
Aggregated and anonymised usage data helps our team understand how Filipino players interact with the platform, which game categories are most popular, and where the user experience can be improved. We may use this insight to prioritise new features, optimise page load times on mobile devices, and refine the layout of key sections such as the Withdrawal page and game lobbies. Where we personalise your experience — for example, by surfacing game categories you have previously enjoyed — this is done using data held within your own account and is not based on tracking your activity across other websites. You can contact our support team at any time to ask how your data is being used for personalisation purposes or to request that personalisation be limited. We are committed to using data in ways that genuinely benefit your experience on the platform.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have clear rights over your personal information.
You may request a copy of the personal data we hold about you at any time by contacting our support team.
If any of your personal details are inaccurate or out of date, you have the right to request that we correct them promptly.
You may request deletion of your personal data, subject to our legal retention obligations under Philippine law.
You can object to certain types of data processing, including any use of your data for direct marketing communications.
Where technically feasible, you may request your data in a structured, commonly used format for transfer to another service.
Contact our support team by email at support at bonuscasino.bar and we will respond within the timeframe required by law.
bonus casino uses cookies and similar technologies to keep you logged in between sessions, remember your platform preferences, and collect anonymised analytics data that helps us improve the site. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies are used in aggregated form only and do not identify you personally. We do not use third-party advertising cookies or share cookie data with external ad networks. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain platform features. For a full list of the cookies we use and their purposes, please contact our support team.
If you have any questions about how we handle your personal data, or if you wish to exercise any of your rights under the Philippine Data Privacy Act, our support team is ready to help. You can also visit our FAQ page for quick answers.